R Hideout 7 Step Policy to Protect From

COVID-19 (Novel Coronavirus)

TO REMAIN UNTIL FURTHER NOTICE

 

In order to protect our Staff and all our our Valued Guests during these tenuous times we have implemented the following Policies :

 

  1. The office WILL NOT  be open for registrations or check ins.

  2. All registrations and or check ins will be handled by phone only (801) 824-2300 PLEASE NO TEXT

  3. We have Key-less Entry on all rooms so No Keys are needed and all key pads will be sanitized along with the door knobs. CODES will be given over the phone

  4. According to the New England Journal of Medicine : The virus can remain viable in the air for up to 3 hours, on copper for up to 4 hours, on cardboard up to 24 hours and on plastic and stainless steel up to 72 hours.

    All Cabins will be left Vacant for a period of 72 hours after a guest checks out, after which the Rooms will be totally CLEANED & SANITIZED, including the door key pad and remotes for TV's.

  5. We will not be entering your room for any type of maid service after you have been given a code unless an extreme emergency.

  6. We ask you to Please dispose any Diapers, female items and garbage using one of the garbage bags in the room at the Blue dumpster located in the court yard just outside the Office Building. If you are unable: then put the bag just outside the door and call us for assistance.

  7. If you are in need of extra coffee or other items please call us and we will leave them in a bag on the outside of your door.

  8. Reservation Deposit & Cancellations: there are no deposits at this time. Full payment will be processed approx. 7 days prior to check in date. Cancellations require a min of 7 days prior to check in. There will be no refunds or cancellations during our peak season within 7 days of check in - April through the end of September.

    We will be TEMPORARILY  limiting drive through guests and one night stays

  9. Room occupancy limits have been reduced as a result of the virus.

 

We Thank You for you help in these times ….. Wish you the best and do hope your stay is as comfortable as Possible